From sustainable to responsible:The transparent future of ethical retail

Consumer and retail trends point to the same, significant shift: the starting point for sustainability has to be transparency. And transparency can no longer simply be a story told on the shop floor and the product webpage. Transparency is an endto- end process that customers increasingly want to see.

This session will consider:

• The consumer trends that are re-shaping the strategies of retailers all over the world
• How and why the retail world is now talking more about transparency than sustainability
• Leading examples of brands building transparency into their business models
• Practical tips and tools on how to capitalise on these trends to improve your business and appeal to the ethical consumer